The store is located in Poland - Europe. If you are a citizen of a Non-EU Country, you will probably have to pay customs duty and import tax. This payment is charged by the customs office, after the shipment crosses the border of your country, you will be able to pay it electronically ( UPS sends a link to the payment) or at the courier upon delivery.
I. RECEIPT / INVOICE
Confirmation of your order is sent by e-mail.
In accordance with the applicable regulations resulting from the Regulation of the Minister of Finance on exemptions from the obligation to have cash registers:
- We do not include receipts in mail orders
- The proof of purchase by the Customer is a Personal Invoice, which the Store sends to the e-mail address indicated by the Customer
II. PAYMENT METHODS
1. TRADITIONAL TRANSFER
Make a payment directly from your account to the following data, in the title with the order number:
PULCINO ANNA RUDZKA
Maciejkowa 35/18; 71-784 Szczecin, Poland
Bank Millenium 40 1160 2202 0000 0005 1826 6816
REMARK! The customer who has chosen the prepayment option is obliged to pay the fee for the order placed within 7 days from the date of placing the order, otherwise the order will be canceled.
2. FAST PAYU PAYMENT
✦ By BLIK
✦ By credit card
✦ Fast electronic transfer
3. PayPal PAYMENT
4. Apple PAY PAYMENT
5. Stripe PAYMENT
III. DELIVERY METHODS
We usually ship by UPS Courier, for other available options, please contact us:
UPS offers you several types of services and their price depends mainly on:
- Your location
- The speed of the selected service
- Hours of delivery during the day
You make the choice of the service yourself when placing the order.
Couriers deliver parcels on working days, usually between 8.00 and 18.00. It all depends on the place of delivery, weather conditions and the forwarder himself.
InPost parcel lockers operate 24 hours a day, so by choosing delivery to a Parcel Locker, you can pick up the parcel at any time.
WHAT IF THE COURIER SHIPMENT IS DELAYED?
1. Monitor and redirect packages using the link
2. Contact the courier company by phone and provide the tracking number.
DPD Polska Sp. z o.o. at (22) 577 55 55 (from Mon to Saturday from 06:00 to 18:00)
Inpost Sp. z o.o. at tel. 722 444 000 or 746 600 000 (Mon - Fri 7:00 - 22:00, Sat. 8:00 - 20:00,
Sundays 8:00 - 18:00 Holidays 8:00 - 16:00)
HOW TO PROCEED IN THE EVENT OF DAMAGE TO THE SHIPMENT
If the Customer at the time of receipt of the parcel notices that the parcel has damage, he should act in accordance with the relevant provisions of the Act of 23 July 2003 Postal Law. If you use the services of dpd and Inpost courier, it is recommended to draw up a damage report in the presence of the courier and refuse to accept the shipment.